{"product_id":"returns-exchanges","title":"RETURNS \u0026 EXCHANGES","description":"\u003cmeta charset=\"utf-8\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003e**If you have purchased an item in-store, please contact one of our locations for return information**\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFINAL SALE:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/span\u003e-All sale and clearance items are\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003e\u003cem data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003efinal sale\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/em\u003e-Jewelry, scarves, belts, accessories, and gift certificate purchases are\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003e\u003cem data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003efinal sale\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Codes that are used to receive 20% off and up are considered sale items, making the items purchased\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003efinal sale\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e**If you ship back final sale items to our facility, these items will be shipped back to you at your expense.**?\u003cbr\u003e\u003cbr\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRETURNS:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e**ONLINE returns will be issued refunds in the form of STORE CREDIT ONLY.**?\u003cem data-mce-fragment=\"1\"\u003eStore Credit never expires and can be used online or in-stores.\u003c\/em\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Purchases can be returned within 14 days of receiving your package. Items must arrive back at our warehouse?by or before the 14th day to receive a store credit.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-There is a two day grace period past the 14th day. If your item arrives on the 15th or 16th day, you will receive 75% of your total purchase in the form of store credit. Customer is required to pay for return shipping if an item is?sent back during the grace period.?\u003cbr data-mce-fragment=\"1\"\u003e?\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003e**Any items received?past the 16th day will be kept with NO store credit.**\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e-All merchandise must be in original, unused, unworn condition with no defects, no stains, no?animal hair, no smells or signs that the item has been worn or used, with all tags attached and all package slips included with the return.?\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Shoes must be returned in their original shoe box without damage to the box.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003e**Returned items that have been worn or damaged will not be refunded, and these items will be mailed back to you at your expense.**\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e-We offer\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003e\u003cem data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFREE\u003c\/strong\u003e\u003c\/em\u003e\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003ereturns for all orders placed in the USA! Please email info.shopjulianas@gmail.com to receive your free return label.?\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e-All online orders must be shipped back to our?\u003cspan data-mce-fragment=\"1\"\u003ewarehouse\u003c\/span\u003e. Online returns and exchanges will not be accepted in-store, no exceptions.?\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e-Returns and refunds will be?processed within 5-10 business days from receipt of the returned items. An email will notify customers when the return is processed.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Customers are granted\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003eONE\u003c\/em\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e?\u003c\/span\u003efree return per item. For customers who choose to return the same item a second time they are responsible for the shipping cost.?\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cbr\u003eEXCHANGES:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cem data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e**ONLINE exchanges are only for?the same item in different size or color.?Due to our limited quantities per style we cannot guarantee an exchange will be possible.**\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/em\u003e-Exchanges must be made within 16 days of the original purchase date.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Reorder the item in the size or color you are desiring and return the size you no longer want.?\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-The item you return must meet all of the return guidelines listed?above.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Please contact info.shopjulianas@gmail.com for faster service. Please provide your Order Number and \"Exchange\" in the subject line.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-Ship the item you wish to exchange back. Once we receive the return item (please allow up to 5-10 business days for processing), we will ship out your new item and refund your account.?\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e-If we are currently sold out of the size or color desired, we we will be?unable to process an exchange. Please refer to the return instructions above.\u003c\/p\u003e\n\u003cdiv data-mce-fragment=\"1\"\u003e\n\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cbr\u003eReturn items to our?warehouse:\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eJuliana's Boutique\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e473 Wolf Creek Rd.\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eMineral Bluff, GA 30559\u003c\/strong\u003e\n\u003c\/div\u003e","brand":"CherryLucky","offers":[{"title":"Default Title","offer_id":46651872575687,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/6432\/6599\/files\/2.png?v=1781345818","url":"https:\/\/cherrylucky.com\/products\/returns-exchanges","provider":"CherryLucky","version":"1.0","type":"link"}